Satisfaction Guarantee

You have a question about a product or your order ?
Contact us now - we will be happy to advise you!

✓ Write us an email to support@beverlyco.de

✓ Check our FAQs  - we have summarized some questions for you!

(1) We always strive to ensure that our customers are satisfied with our products . If this is not the case , you can of course send the product back to us within 14 days of receipt.

(2) If you would like to return an order , we will be happy to help you. Simply send us an email to support@beverlyco.de and we will walk you through the process.

(3) Please note: A 100% refund of your return can only be issued if the items arrive in their original packaging and unused. For used items, we reserve the right to withhold a portion of the refund amount. 

(4) Please also note that we cannot accept returns on personalized products.

(5) The return of vouchers and e-vouchers is also excluded.

(6) Please note that processing your return may take up to 14 days.

(7) The costs for the return are borne by the customer.

You can find further information under Shipping & Returns

If you have any questions, please send an email to support@beverlyco.de