Returns & Refund Policy
Returns & Refund Policy
At beverly., we want you to love your purchase. If you're not completely satisfied, we're here to help.
30-Day Returns
You may return your order within 30 days of receiving it.
To be eligible for a return, items must be:
- unused and in their original condition
- returned with all original packaging
- free from signs of wear or damage
Non-Returnable Items
We cannot accept returns for:
- personalized or custom-made products
- gift cards
- items damaged through misuse or normal wear
Return Process
To request a return, please contact us at:
Please include:
- your order number
- the item(s) you wish to return
- the reason for your return
We will provide return instructions as soon as possible.
Refunds
Once your return has been received and inspected, your refund will be processed to your original payment method.
Please allow 5–10 business days for the refund to appear, depending on your payment provider.
Return Shipping
Customers are responsible for return shipping costs unless:
- the item arrived damaged
- the wrong item was delivered
- the product is defective
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
We will arrange a replacement or refund as quickly as possible.
Contact
If you have any questions regarding returns, please contact: