FAQ

Frequently Asked Questions

 

Where are your products made?

All beverly. products are handcrafted in Italy by experienced artisans using carefully selected premium leather.

What type of leather do you use?

We use premium Italian leather chosen for its quality, durability and timeless appearance. Natural variations in texture and colour are part of its character.

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times vary depending on the destination and are shown at checkout.

Do you ship internationally?

Yes. We ship to many countries worldwide. Shipping costs and delivery times are calculated during checkout.

Can I return my order?

Yes. We offer a 30-day return policy. You also have a statutory 14-day right of withdrawal in accordance with EU consumer law.

How should I care for my leather goods?

Avoid prolonged exposure to moisture and direct sunlight. Clean with a soft, dry cloth and use a suitable leather conditioner occasionally to maintain the leather's natural beauty.

Will my leather item change over time?

Yes. Genuine leather develops a unique patina with use, making each piece even more distinctive over time.

Is my payment secure?

Yes. All payments are processed securely through Shopify's encrypted checkout.

Can I track my order?

Yes. Once your order has been shipped, you'll receive a confirmation email with tracking information.

How can I contact you?

You can reach us anytime at support@beverlyco.de. We aim to respond within 1–2 business days.