Refund policy
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the goods.
To exercise your right of withdrawal, please contact us by email with a clear statement of your decision.
Contact
beverly.
Martin Koridaß
Lerchenweg 10
65207 Wiesbaden
Germany
To meet the withdrawal deadline, it is sufficient for you to send your communication before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including the cost of standard delivery (where applicable), without undue delay and no later than 14 days from the day we receive your withdrawal request.
Refunds will be issued using the same payment method used for the original purchase unless otherwise agreed.
We may withhold reimbursement until we have received the returned goods or proof that the goods have been returned.
Returned items must be sent back within 14 days of notifying us of your withdrawal.
Unless otherwise agreed, the direct cost of returning the goods is borne by the customer.
You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics, and functionality.
Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract.)
To:
beverly.
Martin Koridaß
Lerchenweg 10
65207 Wiesbaden
Germany
I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods:
- Order number:
- Ordered on:
- Received on:
- Customer name:
- Customer address:
- Signature (only if submitted on paper):
- Date: